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FAQ

  • Shipping Costs?
    I have had excellent service from Royal Mail 2nd Class, with many packages arriving next day. I always combine shipping - packing as many items into a single packing box as possible. I can send a lot in a £3.95 box up to 2 Kilograms.
  • International shipping?
    I am happy to ship to almost every country and have had excellent experience so far with Royal Standard delivery of around 8-10 days. Please contact me before buying and we can arrange the shipping cost
  • Refunds?
    I offer full refunds on everything and will not quibble. Trust has been the basis of my shop so far and it has worked excellently. I will send you a postage label, which you can affix to the item and post back to me
  • Late delivery?
    I usually try and despatch by next day. Occasionnally, but rarely, items get delayed in the post. Second class does offer limited tracking availability which I can access, so please contact me and I'll you know what I can find out
  • What do "mint" and other condition terms mean?"
    Mint Model has been stored in exceptional conditions in the original box and almost never taken out. Flawless with no signs of wear, tears and/or signs of being used for play. Near Mint Almost mint condition - model has none to very little show of wear with all parts included. Graphics bright, no rust, scuffs or marks Excellent Model has very minor wear, but still in excellent condition, with very minor paint or decal wear, if any. Color is still bright and glossy. No discernible repairs. Very Good Model may have noticeable wear, tear and/or fading and paint and decals could be slightly dull, have chips and/or some limited rust. Repairs are nearly invisible and model is working and it displays well Good Model is still able to display, but toy damage takes away from the eye appeal. Noticeable wear and tear and may have missing parts and/or accessories Fair Model has major damage and rust, but mostly intact, though may need restoration to be presentable. Visible repairs may have been made to the toy. Poor Model is almost beyond recognition of its original condition.
  • Selling your collection
    If you are thinking of selling a collection, please get in touch. I am sensitive and will give you impartial advice, which may include an offer from myself to buy your models
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